There are a couple things that I suggest trying:

1. Clear your cache on your browser. You can find instructions for your browser type online -- each is a little different.
2. Update your browser, it may be due to an old version of java script.
3. Try a different browser.
4. Try a different device. My website is optimized for mobile and tablet as well.

If none of this works, please email a screenshot of what's happening to info@cmritter.com. This will allow me to get this problem fixed.

Why isn't my zip code validating?

For whatever reason, the bank sometimes has a different zip code for your billing address than the one entered. Please try using a different card or double checking with your bank as to why this zip code isn't working.

* Keep in mind you may see a purchase reflected on your credit card, but I can assure you that your card will not process the charge and it won't actually go through.

My card was declined, what do I do?

It happens when my credit card processing company will not accept your chosen payment method. They don't give me too many details, but generally, this means there have been previous issues with fraud or chargeback abuse on the card.

As you did attempt to checkout, keep in mind you may be seeing a purchase reflected on your credit card, but I can assure you that your order has not processed and the charge didn't actually go through.

To place an order, you will need to use a different credit card.

How do I sign into my account?

You may sign into, or create an account by clicking SIGN IN at the upper right-hand corner of CMRitter.com, and then clicking “create account.”

* Alternatively, by clicking the person-shaped icon next to the shopping cart at the upper right-hand corner if you are using a mobile browser.

However, there's no need to create an account to utilize any of my site features. After you place an order you will have the option to create an account and save your information for future orders, but everything else on my site is available without an account.