Returns & Exchanges

Sale FAQs

What are your shipping cutoffs for the holidays?

For delivery before December 25th order before these dates:

• For US ground shipping
  Order before 12pm PT on December 17th.

• For INTL shipping
  Order before 12pm PT on December 19th.

• For FedEx 2-day shipping
  Order before 12pm PT on December 20th.

• For FedEx Next Day shipping
  Order before 12pm PT on December 23rd.

How long will it take for my order to arrive?

The processing time for your order depends on several things: the type of order, whether your order is in stock, and when you place it. If you wish to add an item to your order, cancel, or modify it in any way, you must reach out to me on the same day your order was processed before 3 pm CST. If you would like to know when your Pre-Order, Backorder, or Kickstarter order will ship, click here. 

Here’s what you can expect: 

UNITED STATES

USPS Ground
10-20 business days    (PO Box or APO/FPO only)   

FedEx Ground
3-5 business days    (Cannot ship to PO Boxes)   

FedEx Express 2-Day
2 Business Days     (Cannot ship to PO Boxes)   

FedEx Express Overnight
1 Business Day      (Cannot ship to PO Boxes)   

INTERNATIONAL

FedEx International Priority
2-3 Business Days   (Cannot ship to PO Boxes) 

What is your holiday return and gift exchange policy?

Extended holiday return window, all orders placed in November and December may be returned through January 31st. If you need to start a return, start here.