Shipping

What to do if my order is returned to sender?

What to do if my order is returned to sender?

So sorry your order failed delivery and returned to my studio. The easiest way to resend your order is to have you place a new one. This way I don't make errors trying to manually make you an order or trade several emails trying to get everything I need. 

Please contact me with your order number so that I can refund your order. Keep in mind I get charged return shipping charges when the order doesn't arrive. I am eating some of these costs for you so hopefully, you're able to make a new order and get the gear. I would hate to see you leave.